Everything is made by us and shipped from our shop in the USA. Average processing time is 24 hours or less, titanium items can take up to 48 hours to ship. Standard shipping (free for orders over $20) takes 3-4 days. Priority mail is 2-3.
Returns are very simple. We give you a pre-paid label, so you can easily slap it on your package, tape it up, and place it in your mailbox or drop it off at the post office.
If you are not completely satisfied with your order, please let us know and we will get you taken care of, no questions asked.